Privacy Policy

PRIVACY POLICY (UPDATED FOR GDPR COMPLIANCE 25/05/2018)

We are committed to safeguarding the privacy of our website visitors and anyone who chooses to contact Bespoke Weddings (Central) Limited.

 

BESPOKE WEDDING’S APPROACH TO YOUR PRIVACY

bespoke-weddings.com is a website owned and operated by Bespoke Weddings (Central) Limited of Unit B1E, The Business Park, Pleasley Vale, Mansfield, NG19 8RL (company number 10196590) (“we”, “our”, “us”). We are committed to protecting and respecting your privacy in accordance with the applicable data protection legislation (the “Data Protection Legislation”). This privacy policy (“Privacy Policy”) sets out how we collect, use and share information that identifies you or is associated with you (“personal data”).

For the purposes of the Data Protection Legislation, we are the data controller of the personal data we collect and process about you. If you have any questions related to this Privacy Policy, please contact our Data Privacy Manager  Natasha Sellers – mail@bespoke-weddings.com.

 

This policy sets out how we will treat your personal information.

(1)      What information do we collect?

We may collect, store and use the following kinds of personal data:

(a)      information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);

(b)      information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including information relating to the advertisement you submit to our website);

(c)      information that you provide to us for the purpose of registering with us (including the names of those within your practice and their professions);

(d)      information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(e)      any other information that you choose to send to us.

(2)      Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both ‘session’ cookies and ‘persistent’ cookies on the website.  We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser.  Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use server logs, Podio, Google Analytics and other services to analyse the use of this website.

Podio is a CRM product that tracks and manages interactions between our company and our customers and prospects.

Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Hubspot’s privacy policy is available at: https://www.citrix.com/about/legal/privacy/

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’, and selecting ‘Block all cookies’ using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

(3)      Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a)      administer the website;

(b)      improve your browsing experience by personalising the website;

(c)      enable your use of the services available on the website;

(d)      contact you if you are selected to win prizes in our competitions;

(e)      send quotes and invoices to you, and collect payments from you;

(f)      send you general (non-marketing) commercial communications;

(g)      send you email notifications which you have specifically requested;

(h)      send to you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by text or, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(i)       provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

(j)      deal with enquiries and complaints made by or about you relating to the website; and

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

(k) We will not without your explicit consent provide your personal information to any third parties for the purpose of direct marketing.

(l)  ** We WILL NEVER sell your information to a third party.**

 

(4)      Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors in so far as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a)      to the extent that we are required to do so by UK law;

(b)      in connection with any legal proceedings or prospective legal proceedings;

(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

(d)      to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

(6)      Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Note, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Our website is hosted by WPEngine one of the most secure website hosting companies.  WPEngine Security

(7)      Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

We will also notify you of changes to our privacy policy by email.

(8)      Your rights

You may instruct us to provide you with any personal information we hold about you by contacting our Data Privacy Manager  Natasha Sellers – mail@bespoke-weddings.com.

You may instruct us not to process your personal data for marketing purposes by email  at any time.  (In practice, you will expressly agree in advance to our use of your personal data for marketing purposes and we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

(9)      Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. Click on links at your own risk, although we promise never to intentionally compromise your system or details.

(10)    Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(11)   Right to be forgotten

  • The GDPR introduces a right for individuals to have personal data erased.
  • The right to erasure is also known as ‘the right to be forgotten’.
  • Individuals can make a request for erasure verbally or in writing.
  • Bespoke Weddings (Central) Limited will have one month to respond to a request.
  • This right is not absolute and only applies in certain circumstances.

WEBSITE TERMS OF USE

(1)      Introduction

These terms of use govern your use of our website, bespoke-weddings.com herein referred to as “website”; by using our website, you accept these terms of use in full.  If you disagree with these terms of use or any part of these terms of use, you must not use our website.

(2)      License to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

(a)      republish material from this website (including republication on another website) without properly attributing the work to this website by way of a clickable link (in any format);

(b)      sell, rent or sub-license material from the website;

(c)      show any material from the website in public;

(d)      reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e)      edit or otherwise modify any material on the website; or

(f)      redistribute material from this website.

(3)      Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

(4)      Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.

We may disable your user ID and password in our sole discretion without any prior notice or explanation.

(5)      User generated content

In these terms of use, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

Notwithstanding our rights under these terms of use in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

(6)      Limited warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(7)      Limitations of liability

Nothing in these terms of use (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms of use, whether in contract, tort (including negligence) or otherwise, will be limited as follows:

(a)      to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;

(b)      we will not be liable for any consequential, indirect or special loss or damage;

(c)      we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information;

(d)      we will not be liable for any loss or damage arising out of any event or events beyond our reasonable control;

(8)      Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

(9)      Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

(10)    Variation

We may revise these terms of use from time-to-time.  Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website.  Please check this page regularly to ensure you are familiar with the current version.

(11)    Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

(12)    Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(13)    Exclusion of third party rights

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

(14)    Entire agreement

These terms of use, together with our privacy policy and website advertising terms of use, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

(15)    Law and jurisdiction

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of England.

(16) Our details

The full name of our company is Bespoke Weddings (Central) Limited

Our registered address is Unit B1E, The Business Park, Pleasley Vale, Mansfield, NG19 8RL